Telcordia® Real-Time Policy

Give your customers the ability to control their own user experiences with real-time policy-based interactive controls

The Telcordia Real-Time Policy solution allows service providers to put the customer at the center of the user experience, creating service environments that are tailored to their individual needs. Specifically designed to support a user-focused interactive services vision, our Real-Time Policy offering enables you to:

• Offer Parental Controls so that parents can have complete confidence in when and how their child is using services, with whom they are communicating, and how much they are spending
• Provide business users with Corporate Controls to protect their company values and image and manage costs by controlling how their staff are using services
• Filter content based on user preferences, network policy, and legal requirements
• Manage network resources by controlling quality-of-service and usage based on subscriber profiles and network policies
• Offer "allowances" that encourage use of selected services, while preventing misuse
• Reduce exposure to fraud for both postpaid and prepaid users by enforcing usage limits on different types of use and based on sophisticated rules
• Increase usage of new services by providing users with the confidence to enable new features knowing that they are protected from incurring unexpected or excessive charges
• Increase customer loyalty and retention by encouraging users to create their own customized profile which would be hard to replicate with a competitor

Our Real-Time Policy solution is available as licensed software or as a hosted solution on a single, feature-rich platform for existing networks, and it is also able to migrate to an IMS environment. Features include:

• Calendaring restrictions, which control use at particular times of day, days of week and include holidays
• Allowed user lists, which restrict not only who the user may call but also who may call them
• Allowances to encourage usage by allowing the bill-payer to permit limited usage -often used by parents as a reward system
• Content filtering controls, which can authorize access to specific content types based on network and user policies
• Spending controls with usage-based or cost-based limits and real-time control and termination of use
• Selective access to services based on user and network preferences or rules
• Real-time decisions and enforcement before and during the provision of the service
• Centralized policy controls which can be managed in a single place across all services in the network including voice, messaging, content and e-commerce

The Telcordia Real-Time Policy solution is already in use by innovative and exciting providers who are targeting markets for whom parental and other controls are a valuable feature.